Privacy Policy

Introduction

FirstStay, a brand of FirstTrek (OPC) Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

• Name, email address, and phone number
• Billing and payment information
• Travel preferences and booking history
• Profile information and preferences

Usage Information

• Device information and IP address
• Browser type and version
• Pages visited and time spent on our site
• Search queries and booking patterns

How We Use Your Information

• Process bookings and provide customer service
• Send booking confirmations and updates
• Improve our services and user experience
• Send promotional offers (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Property owners and hosts for booking purposes
• Payment processors for transaction processing
• Service providers who assist our operations
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability

Contact Us

If you have questions about this Privacy Policy, please contact us at: